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FAQ

  • What are our delivery locations?
    At the moment we are delivering to the following pin codes in Kolkata: 700034 700053 700027 700038
  • How will I get my medicines?
    Once you have confirmed your order via WhatsApp/call, we will confirm the delivery slot and the order will be delivered the same day(within 24 hours) at your doorstep. You can request urgent order delivery at nominal additional charges.
  • Will I need my original prescription at the time of delivery?
    Yes, please present your prescription to the delivery person at the point of delivery, in compliance with Indian laws.
  • How can I pay for my order?
    We accept all forms of payment. Cash, UPI, Card payments. Please confirm your payment method while placing an order, the payment will be collected according to the mode selected.
  • How can I check my order status?
    You can reach out directly to our CRM via WhatsApp or call at any point to know your order status or make changes to your order.
  • Is MediBangla a pharmacy?
    Yes, we are a pharmacy, operating under the license name of Royal Medical, Kolkata. MediBangla is the name of our online portal dedicated to WhatsApp orders.
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